479-264-8677 jesse@brancheslab.com


Agency Manager

@ Branches mission lab

Are you excited about the mission of helping nonprofits and ministries grow?

Do you have that rare mix of creative genius and administrative brilliance?

Well, keep scrollin’…

    📈 Overview

    • Oversee the Branches Mission Lab agency business, including client relationships, team and contractor supervision, and project management. 

    📍 Northwest Arkansas

    • Trust us, NWA is pretty awesome! Probably why it is consistently ranked nationally as one of the best places to live and work. 
    • Oh, and relocation assistance packages will be considered for relevant applicants. 

    💻 Reports to Founder/CEO

    • Part of our leadership team.

    💲 Full-Time Salaried Position

    • Competitive Salary
    • Competitive Benefits
    • Performance Bonus
    • Profit Sharing

    🚲 New Bike on Us

    • You can’t live in NWA without a great bike!

    ☕ Onyx Coffee for a Year

    • Yep, a year’s subscription to Onyx Coffee Lab — an award-winning coffee roaster here in NWA.

    Our ideal candidate will live out the Branches Core Values and have:

    • 5+ years of relevant work experience.
    • 3+ years of experience at a marketing, creative, or digital agency.
    • Experience working with Gospel-centered nonprofit organizations. 
    Role Description

    Grow the impact and revenue of Branches Mission Lab through the following:

      Leadership and Management of Agency Team

      • Demonstrate humble, consistent, creative and prayerful leadership of all agency team members.
      • Manage our team of skilled contractors and remote freelancers to ensure:
        • agency team members have clarity and accountability in responsibilities and project processes.
        • agency team members are empowered for success with the planning, time, education, and support they need.
        • agency team members are inspired, encouraged, challenged, and their needs are met.

      Agency Project Management

      • Prayerfully and diligently manage all agency projects and:
        • ensure all projects and tasks are completed on time and on budget.
        • select and manage a toolset for effective and efficient project management.
        • develop and manage the agency calendar; planning and scheduling all projects.
        • forecast needed team capacity and skill sets to fulfill projects.
        • recruit and hire team members (contractors and employees) according to forecasted capacity needs.
        • establish and follow effective processes and workflows.
        • over-communicate with leaders and team members

      Agency Account Leadership

      • Confidently, lovingly, and prayerfully manage client relationships to:
        • ensure client expectations are exceeded.
        • get results for clients, as fast as possible.
        • provide delightful and remarkable experiences for clients including quick wins, next-level touchpoints, unforgettable moments, and unexpected value.
        • maintain a very high net promotor score and client retention rate with world-class service, responsiveness, and results.
        • over-communicate with client partners.

      Serve and Consult Nonprofit Clients toward Health, Growth, and Greater Impact

      • Serve in consulting and coaching roles to nonprofit clients, providing:
        • Strategic direction
        • Creative direction
        • Branding, marketing and communications expertise
        • Fundraising strategy
        • Leadership coaching

      Agency Health, Growth and Business Development

      • Alongside CEO:
        • design and pursue sustainable and innovative agency models and service offerings.
        • generate a consistent pipeline of leads consisting of Gospel-centered nonprofits.
        • develop and nurture leads into client partners.

      Help Lead Branches Mission Lab and goodmakerU

      • Sit on the Leadership Team and prayerfully influence the overall direction of the company.
      • Participate in weekly, quarterly and annual Leadership Team meetings.
      • Help establish a company culture of abiding in Jesus with healthy habits and a sustainable pace of growth.
      Is this you?
      Join our team of goodmakers.